BE A NATIVE
Privacy Policy for Be A Native
Effective date: 19 October 2026
Be A Native is run by BEANATIVE HUMAN CONNECT PRIVATE LIMITED, Plot No-304, DNo-1-17-2, Line, Vinayghar Heights, Vizianagaram Contonment, Vizianagaram – 535003, Andhra Pradesh ("we", "us"). This policy explains what personal data the Be A Native app collects, why, who can see it, how long we keep it, and how you can delete it.
Be A Native is for people aged 18 and over.
1. What we collect
| What | When | Why |
|---|---|---|
| Your name and your email address or phone number | When you sign up | To create your account and sign you in |
| Profile: your @handle, bio, profile photo, a phone number if you add one, and whether your account is private | When you fill in your profile | So other people can find and recognise you |
| Stories (not currently available): the photos and videos you post, captions, the time, the place if you allow location, and people you tag | When you post a story | To show your story to your followers and keep it in your own history |
| Places you name, such as "Home" (not currently available) | When you name a place | So your own stories are grouped by place. These names are never shown to other people |
| Who you follow, who follows you, and who you have blocked | When you follow or block | To decide who can see your stories and who can message you |
| Messages: text, photos and voice notes | When you chat | To deliver them to the people in that chat |
| Jobs you post: each stop's map pin, the landmark or address you type, notes, photos, voice notes, a contact phone number for each stop, and the cash you expect the runner to carry | When you post a job | So a runner can do the job |
| A contact you pick from your phone for a job stop: only that one person's name and phone number | When you pick someone from your phone contacts | To complete that job. The app does not read or upload your contact list |
| UPI payment receipts you share in a job chat. The image may show payment details such as a UPI ID, transaction ID and amount | When you share a receipt in a job chat | It is stored with the chat and used only for that job |
| Runner location: your live location while you are online or on a job, and the route you took on a job | While you work as a runner | To offer you nearby jobs and show the customer where their delivery is |
| Job photos, including proof photos, and where a job photo or voice note was taken | During a job | As a record of what was collected and delivered |
| Runner verification: full name, phone number, date of birth, home address, PAN number, driving licence number if you give one, a selfie, a short consent video, and your location when you apply | When you apply to be a runner | To check who you are before you carry other people's things |
| Your phone's notification token | When you allow notifications | To send you notifications |
| Reports: what you reported and why, with a copy of the reported message, story or profile | When you report something | So we can review it |
| Technical records: your IP address and the requests your app makes | Whenever you use the app | To keep the service secure and fix problems |
Payments are not made through this version of the app, and we do not ask for card or bank details. If payments are added, this policy will be updated first.
Stories, and the places you name for them, are not currently available in the app. Where this policy mentions them, it applies only to stories posted in an earlier version of the app.
2. Permissions the app asks for on your phone
- Location: to set job stops and, for runners, to share where you are while working.
- Camera and photos: to send photos and take job and verification photos.
- Contacts: only when you pick someone for a job stop. We receive that one person's name and phone number. The app does not read or upload your contact list.
- Microphone: to record voice notes and the runner consent video.
- Notifications: to tell you about messages, job offers and updates.
For runners: while you are online, the app shares your live location continuously, including when the app is in the background. A notification shows the whole time. Sharing stops when you go offline.
For runners: the safety button opens your phone's dialler with 112. The app does not make the call or record it.
You can turn any of these off in your phone's settings. Some features will then stop working.
3. Who can see what
- Stories (not currently available) are shown to your followers for 24 hours. Followers see only the general area, for example "Gajuwaka, Visakhapatnam". They never see your exact location or the names you gave your places.
- A private account is visible only to followers you approve.
- Messages are seen only by the people in that chat.
- Job details, including addresses, notes, photos and contact numbers, are shown to the runner who accepts the job. A runner who is only offered the job sees where the stops are, but not your notes, photos or phone numbers.
- Phone numbers on a job are shown to the other side only while the job is in progress.
- A runner's live location is shown only to the customer of the job the runner is doing.
- A runner's public page shows the business name and photo the runner chose, not the runner's personal profile.
- Runner verification documents are seen only by our admin team.
- Links to photos, videos and voice notes expire after a short time, so an old link cannot be reused.
- We remove hidden location data from photos before they are shown to other people.
Anyone who can see your content can still take a screenshot or save a copy. We cannot remove copies saved on someone else's phone.
4. Who we share data with
We do not sell your personal data. We do not show ads, and the app does not use analytics tools. We use these companies to run the app. They handle data only on our instructions.
| Company | What it does for us |
|---|---|
| Google Firebase and Google Cloud Storage | Sign-in, file storage, and sending notifications |
| Supabase | Our database, hosted on Amazon Web Services in Mumbai, India |
| Amazon Web Services | Our app server, in Mumbai, India |
| ImageKit | Delivers photos and videos through expiring links |
| Google Maps Platform | Turns a map pin into a place name and works out road routes for jobs |
Most of your data is stored in India. Some of these companies may process data in other countries.
We may also share data with the police, a court or a government authority when the law requires it.
5. How long we keep it
| Data | How long |
|---|---|
| Account and profile | Until you delete your account |
| Stories (not currently available) | Shown to followers for 24 hours. They stay in your own history until you delete them or your account |
| Messages | Until you delete your account. See section 6 for what happens then |
| A runner's route on a job | 30 days |
| Runner verification documents | While you are a runner. After you delete your account: 1 year if you completed at least one job, otherwise deleted at once |
| Reports and their evidence | 180 days after the report is closed |
| Technical records | A limited time, for security and fixing problems |
6. Deleting your account
You can delete your account at any time: in the app under Settings, Account, Delete account, or by writing to us as described on our Delete your account page. Deletion is immediate and cannot be undone.
Deleted: your name, profile, profile photo, stories, followers and following, blocks, saved places, notifications, your sign-in, and every photo and voice note you sent.
Kept, without your identity:
- Text messages you sent stay in the other person's chat, shown as from "Deleted user".
- Finished jobs stay in the other person's history with your name, phone numbers, notes, photos and exact addresses removed. Only the date, distance and price remain.
- If you were a runner who completed at least one job, your verification documents are kept locked for 1 year, for safety and legal reasons, and then deleted automatically.
- Reports, as described in section 5.
You cannot delete your account while you have a job in progress. Finish or cancel the job first.
7. Your rights
Under India's Digital Personal Data Protection Act, 2023, you can:
- ask what personal data we hold about you;
- ask us to correct it;
- ask us to delete it;
- withdraw a consent you gave, such as location, at any time;
- name another person to use these rights for you if you die or cannot act;
- complain to our Grievance Officer, and after that to the Data Protection Board of India.
To use any of these rights, write to support@beanative.com.
8. Reporting, blocking and moderation
You can report a message or a person in the app, and you can block a person. When you report something we keep a copy of it, so we can review it even if it is later deleted. We never tell the person who reported them.
If an account breaks our rules we may remove content or suspend the account. We act on reports of nudity, sexual content and impersonation within 24 hours.
9. Security
Data travels over encrypted connections. Photos, videos, voice notes and verification documents are kept in private storage and reached only through links that expire. Access to verification documents and reports is limited to our admin team.
No system is completely secure. If a breach affects your personal data, we will tell you and the authorities as the law requires.
10. Children
Be A Native is not for anyone under 18, and we do not knowingly collect data from children. If you believe a child is using the app, write to support@beanative.com and we will remove the account. Our rules against child sexual abuse and exploitation are on our Child Safety Standards page.
11. Grievance Officer
Under the Information Technology Act, 2000 and its rules, you can send a complaint to:
REGANA PRADEEP KUMAR, Grievance Officer
BEANATIVE HUMAN CONNECT PRIVATE LIMITED
Plot No-304, DNo-1-17-2, Line, Vinayghar Heights, Vizianagaram Contonment, Vizianagaram – 535003, Andhra Pradesh
Email: grievance@beanative.com
We acknowledge every complaint within 24 hours and resolve it within 15 days.
12. Changes to this policy
If we change this policy we will update the date at the top. If a change is important, we will tell you in the app before it takes effect.
13. Contact
BEANATIVE HUMAN CONNECT PRIVATE LIMITED
Plot No-304, DNo-1-17-2, Line, Vinayghar Heights, Vizianagaram Contonment, Vizianagaram – 535003, Andhra Pradesh
Email: support@beanative.com